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Frequently Asked Questions - Colorado Adventure Sports

  

Frequently Asked Question Topics

Registration and Payment Questions

Company Questions

Updates, Availability, and Email Questions

Emergency and Medical Questions

Summer Camp Questions

Registration and Payment Questions
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How do I sign up or register for an activity?

How soon do I need to sign up?

What forms of payment do you accept?

Is there a deposit to secure my spot? How much is it?

When is my deposit due?

When is my final payment due?

Can I register late?

What is your refund, cancellation, and change policy?

Can I purchase extra trip or travel insurance?

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Company Questions
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Who is Colorado Adventure Sports?


How can I get involved or help out?

How can I, or my company, donate time?

How can I, or my company, make a contribution or donation?

How can I, or my company, sponsor an individual or group for an activity?

How can I, or my company, support CAS with our product or service?

How can I, or my institution donate time or educational support services? 

How do I recommend a youth/teen that could benefit by your program?

I have no money, how can I participate in an activity?

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Updates and Availability Questions
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How can I receive updates on activities?

How can I view available openings for an activity?

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Emergency and Medical Questions
(Return to Frequently Asked Question Topics)

If there is an emergency, how do I contact my child or participant?

What will happen if my child or participant is injured?

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Summer Camp Questions
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What are summer camps all about?

Who can go and who should come to a summer camp?

Am I qualified to attend a summer camp?

Why should I go to summer camp?

Do you have an age requirement for summer camps?

What’s the average age at summer camp? How many to a session?

Will I be the only girl or boy at a summer camp?

What’s the counselor to participant ratio?


Do you have a drug, alcohol, and smoking policy?


Where is the camp located? Hours?


Do you offer a summer camp in other locations or cities?

When are the summer camp session dates?

How do I check for summer camp openings/availability?

What activities are available at the summer camp?

What types of things do you teach at a summer camp? What’s the curriculum?

How much time is spent in activities versus learning?


What should I expect at a summer camp?

What does the summer camp cost?

What is included in the cost of a summer camp?

What is not included with a summer camp?  

What should I bring and wear?

How do I get to and from the summer c
amp? Is transportation provided?

What is the food like?


What happens if there is an accident or emergency?

What will the weather be like?

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Registration and Payment Questions

How do I sign up or register for an activity?
(If applicable.) For most activities, you can download the registration form in the activity description. Ensure that it is completely filled out and follow directions for sending it in. Upon receipt, we will email you a "participant package" that will include all the information and forms you will need, as well as what to bring, what to wear, and other detailed information about the activity.

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How soon do I need to sign up?
We recommend that you sign up for the activity you are interested in as soon as you know you can attend the activity for sure. Nearly all activities are limited and have cutoff dates.

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What forms of payment do you accept?
(If applicable.) We accept personal or business checks, Visa, MasterCard, American Express, Discover, PayPal, and cash. Please, never mail cash.

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Is there a deposit to secure my spot? How much is it?
(If applicable.) Yes. In addition to deposits that Colorado Adventure Sports™ must pay to secure accommodations, transportation, entertainment, and other items, extensive planning, preparation, and purchasing goes into every activity. Therefore, we require a nonrefundable deposit on most activities in order to secure your spot and cover expenses to our providers. Please see the specific activity for the exact amount.

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When is my deposit due?
(If applicable.) Deposits secure your spot in any activity and are based on a first-come, first-serve basis. Although final payment is not always due right away, we recommend locking in your spot with your deposit as soon as possible. All activities are limited and have cut off dates.

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When is my final payment due?
(If applicable.) This varies, based on the activity, but final payments are usually due 30 days prior to the scheduled activity. Please check your specific activity for details on final payments and cut off dates.

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Can I register late?
Yes it's possible, depending on the specific activity, and if there are any available spots. We encourage you to sign-up as early as possible to guarantee your spot.

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What is your refund, cancellation, and change policy?

These policies are meant to cover all activities. Some items may or may not apply to your activity.

Refunds
(If applicable.) You may cancel your activity any time prior to the activity cut off date and receive a full refund, minus any nonrefundable deposits. See the pricing of your specific activity for these amounts, if any. You may transfer your deposit to another individual (you may be charged a change fee - see below).It is the participant's responsibility to find a replacement. Unless specifically noted, activity cut off dates are 30 days prior to the activity. No refunds are available after the activity cut off date or after the activity has started.

No refunds will be issued for unforeseeable acts, weather, or other circumstances. In the event of unforeseen weather conditions or other acts/circumstances that do not permit an activity to take place, the activity may be rescheduled and/or a partial or full credit may be available. This is handled on a case-by-case basis and is usually dependent on Colorado Adventure Sports™ obtaining refunds from any accommodation or other service providers. No guarantee is implied.

No refunds will be issued if you or your child/participant is required to leave an activity for emergency or medical reasons. However, a prorated, transferable credit may be issued if the participant is unable to return.

No refunds will be issued if a participant is required to leave an activity for behavioral reasons or violations of company policies, such as the use of drugs, alcohol, and smoking. This behavior will not be tolerated and may be cause for immediate removal from the activity.

Cancellations
(If applicable.) Cancellations must be submitted in writing, (email is best) prior the activity cutoff date. Please include the participant's full name, contact number or email, and the activity event/session they are registered for to receive your refund (minus any nonrefundable deposit).

It is your responsibility to ensure we have received your email or other written request. Be sure to check with us by phone (or other method) if you do not receive a response to your request within 24 hours.

Changes
(If applicable.) Once registered for an activity, you may change your activity session or the actual participant(s) based on two factors; availability and the timing prior to the activity. Normal cancellation policies apply if there is no availability.

If your change is submitted prior to the cut off date, no fee will apply. Activity cut off dates are usually 30 days prior to the activity. If your change is submitted after the cut off date, a change fee of $100 will apply.

Changes must be submitted in writing, (email is best). Please include the participant's full name, contact number or email, and the activity event/session they are registered for, and any new information such as a participant or newly requested session.

It is your responsibility to ensure we have received your email or other written request. Be sure to check with us by phone (or other method) if you do not receive a response to your request within 24 hours.

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Can I purchase extra trip or travel insurance?
(If applicable.) Yes, and it's never a bad idea. Sometimes, the weather doesn't cooperate or there are last minute family emergencies, or unforeseeable circumstances. There are companies that do provide travel insurance. You can perform an Internet search to see your choices.

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Company Questions

Who is Colorado Adventure Sports™?
Colorado Adventure Sports™ ("CAS") is a non-profit 501(c)(3) organization that is non-political, non-partisan, and non-religious. CAS was created to provide memorable and educational experiences for underprivileged, at-risk, and disadvantaged youth.

CAS provides these positive experiences through various summer camps and other activities throughout the year, each designed to capture and retain the attention of our youth. While kids are participating in CAS activities, staff and guest presenters incorporate a core curriculum of various life, communication, and career development skills that will help them throughout their lives.

Our mission is to make a positive difference in the lives of the youth and teens we come into contact with, one at a time. We want to give an opportunity to those individuals that might not have one otherwise. The life skills and curriculum we incorporate into our activities are not always something that a youth or teen can obtain in their everyday environment, but may be critical to their long-term success as a person. We do our best to fill in the gaps.

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How can I get involved or help out?
See below for the several different ways you, your company, or your educational institution may be able to help out.

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How can I, or my company, donate time?
If you would like to volunteer your or your company's time, please contact us by email (moreinfo at coloradoadventuresports.org) or by phone at 303-955-5420 to discuss your interests.

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How can I, or my company, make a contribution or donation?
If you or your company would like to make a tax-deductible contribution, you can do so using a credit card or by mailing your contribution to Colorado Adventure Sports™, PO Box 746113,
Arvada, CO 80006-6113.

Email (moreinfo at coloradoadventuresports.org) or call 303-955-5420 for additional details.

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How can I, or my company, sponsor an individual or group for an activity?
If you or your company would like to sponsor an individual or group of individuals, for an existing activity, please contact us by email (moreinfo at coloradoadventuresports.org) or by phone at 303-955-5420. Sponsorships, contributions, and donations are tax-deductible. Sponsorships can also be confidential if you or your company would like to remain anonymous. Please keep in mind that the IRS has strict policies on any donor advised funds.

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How can I, or my company, support CAS with our product or service?
If you or your company would like to support our company initiatives, please contact us by email (moreinfo at coloradoadventuresports.org) or by phone at 303-955-5420 to discuss your interests. (It is recommended that you maintain adequate records of any non-reimbursed expenses you may incur. See IRS Publication 526, Charitable Contributions, for a description of records that will substantiate your contribution for deduction.)

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How can I, or my institution donate time or educational support services?
If you or your institution, would like to support our company initiatives, please contact us by email (moreinfo at coloradoadventuresports.org) or by phone at 303-955-5420 to discuss your interests. (It is recommended that you maintain adequate records of any non-reimbursed expenses you may incur. See IRS Publication 526, Charitable Contributions, for a description of records that will substantiate your contribution for deduction.)

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How do I recommend a youth/teen that could benefit by your program?
If you would like to recommend a youth, teen, or other individual(s) that may benefit from our program please submit an email (moreinfo at coloradoadventuresports.org) with the following information:
•Your name, email, and contact number
•The youth/teen's name, and contact number (or address/method to contact)
•A brief summary of the youth/teen's situation and/or background
•Full disclosure of how you know the youth/teen (family, friend, son/daughter of an acquaintance, etc. - please be very specific)
•Brief summary of why you think they would benefit from our program
•How you heard about our organization

We make every effort possible to find sponsors for each submission received, however, we cannot guarantee a sponsor for every submission we receive. Funds and available spots are always limited so it's best to not disclose to the youth/child that you have submitted their information; we will do so if/when a spot and/or funds become available.

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I have no money, how can I participate in an activity?
If you are a youth or a teen that would like to participate in one our programs or activities, please submit an email (moreinfo at coloradoadventuresports.org) with the following information:
•Your name, age, email, and/or contact number
•The name of your school and the city it's located in
•Brief summary of why you would like to participate
•Brief summary about yourself, your interests, and your goals, if any
•How you heard about our organization

Keep in mind that we can't guarantee participation but we'll do our best to find a sponsor or financial aid for you.

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Updates and Availability Questions

How can I receive updates on activities?
If you are registered for an activity, you will receive all updates on your specific activity through email. If you do not have email, you will need to check the status of your activity under the Activity Calendar on our website to receive the latest information.

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How can I view available openings for an activity?
If an activity is filled up, we list it clearly on the activity description and/or remove the registration link. If you are unsure, or don't find what you are looking for, send us an email (moreinfo at coloradoadventuresports.org) or call 303-955-5420.

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Emergency and Medical Questions

If there is an emergency, how do I contact my child or participant?
Assuming that your child doesn't have his or her own cell phone, you will be given an emergency contact phone number(s) in your registration packet, or you can simply call our main number at 303-955-5420. They can put you in contact with the activity coordinator assigned to that individual. All staff and key personnel carry mobile phones that are on 24 hours a day.

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What will happen if my child or participant is injured?
One of our trained staff will access the situation immediately and contact paramedics if necessary. If an injury is serious or life threatening, the participant will be transported to the local hospital and the parent(s), guardian(s), or emergency contacts will be contacted. If an injury is not life threatening, we will follow any special instructions written on the Medical Release Form and contact the parent(s) or emergency contact(s).

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Summer Camp Questions


What are summer camps all about?
Colorado Adventures Sports summer camps are about opportunity. The opportunity for our youth and young adults to experience exciting, new sports and activities, some of which they normally wouldn't have access to, while learning an unassuming curriculum of life skills that can help them throughout life. Regardless of background, education, race, gender, or circumstance, we believe it's not what cards you are dealt or where you start, it's how you play the game and how strong you finish.

Getting young minds to think outside of their "box" is component of our curriculum. The more backgrounds and knowledge they are exposed to, they more they can learn to think and act for themselves later on in life.

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Who can go and who should come to a summer camp?
We welcome youth and teens of all socioeconomic or other backgrounds. Whether you are dirt poor, just on the fringe of sustaining, or spoiled rotten with love or money, you can benefit from our curriculum and activities if you apply yourself. Regardless of where you started in life, we hope to help you learn some basic skills to help you further along in life.

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Am I qualified to attend a summer camp?
Although we do have select criteria for youth and teens that receive sponsorships (not always financially based), any youth or teen can attend a camp.

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Why should I go to summer camp?
In addition to creating lifelong memories, meeting new people, making new friends, or for teens, preparing for college, the number one reason is that you will learn something new while having a blast!

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Do you have an age requirement for summer camps?
Yes, due to insurance requirements, we have a minimum age of 10. Youth camp ages are approximately 5th through 8th grade. Teen or young adult camps are high school aged teens, or 9th-12th grade.

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What's the average age at summer camp? How many to a session?
The average age is 12 at a youth camp and 16 for a teen camp. Because we try to create a very personalized experience for each participant, we limit each session to no more than 10 total participants. We may offer multiple sessions simultaneously.

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Will I be the only girl or boy at a summer camp?
No. In fact, it's a pretty even mix of girls and boys.

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What's the counselor to participant ratio?
In order to provide the best teaching and learning environment, we feel that an ideal counselor to participant ratio is important. This ensures that each participant receives the special attention they may require. We keep a maximum ratio of 5 participants to each counselor, but most often it's a 3 to 1 ratio.

Teen camps have a higher number of guest and specialty speakers than youth camps but we don't include those persons in the ratio.

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Do you have a drug, alcohol, and smoking policy?
Yes, but we have rarely had to even mention it outside of orientation.

If anyone is caught with drugs or alcohol, their parents or guardians (if applicable) will be contacted immediately and they may be sent home. If applicable, no refunds will be issued.

In addition, we have a no-smoking policy anywhere near our camps, vehicles, and facilities, no exceptions.

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Where is the camp located? Hours?
Colorado Adventure Sports™ is headquartered in Arvada, just north of Denver Colorado. We utilize facilities throughout the greater Denver area for our summer camps and other activities. Water activities are conducted on private reservoirs. Other activities are conducted at the various locations we visit, such as Six Flags, or the Denver Zoo, all within a short driving distance to the metropolitan area.

Unless specifically noted, most summer camps are day camps only, and hours are from 8am to 6pm.

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Do you offer a summer camp in other locations or cities?
Not at this time.

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When are the summer camp session dates?
Please see the Activity Calendar for a list of summer camp session dates and availability.

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How do I check for summer camp openings / availability?
Please see the Activity Calendar for a list of summer camp session dates and availability.

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What activities are available at the summer camp?
Colorado Adventure Sports™ has many planned activities to keep participants excited and looking forward to each day. In addition to local visits (based on age) to the Denver Zoo, Six Flags, and water parks, some of the most popular activities include, wakeboarding, rock-climbing, horseback riding, indoor skydiving, and group games such as tug-of-war, dodge ball, and capture the flag. Click here for a complete list of activities.

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What types of things do you teach at a summer camp? What's the curriculum?
The ultimate goal is to build/reinforce their self-esteem and confidence to the level that they realize that they are responsible for their future and they can achieve their goals, whatever they may be, or wherever they may have started in life. Regardless of their socioeconomic background, race, religion, or obstacles that may stand in their way, hopefully, we spark their dream, put fuel on the fire, and motivate them to act for themselves.

In the teen camps, we review a variety of life skills and topics we teach in our youth camps, such as peer pressure, self-esteem awareness, listening and communication skills, how to make new friends and get along with others, courtesy, respect and consideration, leaving no trace, respecting life, the importance of setting goals, the importance of reading, thinking for themselves, how to run for a student body office, nutrition, and several other topics as appropriate to the session or guest speaker.

In addition to the life topics mentioned above, we spend a considerable amount of time in and out of the teen camps (over 3 summers) discussing college planning and preparation, such as the writing of resumes', college essays, and applications. We also discuss PSAT and SAT preparation and planning, and actual college course suggestions and selections, as well as developing a long-term plan for each teen. We have frequent visitors from college admission administrators, financial assistance and planning administrators, and other educational speakers and guidance counselors, as well as those on our own staff.

We cover a vast amount of topics, but the primary goal is for each teen to feel confident, prepared, and excited about receiving the best education they can in college, to prepare them for an ever-changing flat world.

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How much time is spent in activities versus learning?
We have to keep everyone interested and involved so we divide the time up about 65/35. 65% of the time they are participating in a fun activity, and 35% of the time, they are learning something valuable.

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What should I expect at a summer camp?
You can expect to learn something new, have a great time, sample several different activities and sports, create exciting, lasting memories to look back on, and meet new and fun people that may become lifelong friends. Teens can expect to start thinking about and planning their college years.

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What does the summer camp cost?
(If applicable.) Please see camp description for tuition fees.

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What is included in the cost of a summer camp?
The following items are included in most summer camps:
•All camp, facility, and equipment fees
•Breakfast, lunch, snacks, and unlimited healthy beverages
•Transportation pickup / drop off from designated spot(s) if needed
•Transportation costs to and from all activities
•Fuel, insurance, and equipment costs
•All licenses, permits, tickets, and use fees
•All costs associated with all planned activities
•Free T-shirt, digital camp pictures on CD ROM, and a 4x6 group/individual photo to take home as souvenirs

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What is not included with a summer camp?
We don't provide transportation to and from camp unless requested ahead of time. (But transportation is available). Other than that, we pretty much cover it all. Just show up at a designated pick up or meeting spot, and bring any special snacks or drinks that you may require. See below for a list of items you may want to bring.

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What should I bring and wear?
Depending on your needs and the activities of the day, the basic items you may want to bring along (not required) include a small backpack with sunscreen, chapstick, a beach towel, swim trunks, and dry clothes. If you have any special music you would like to bring for boating activities, bring it along. We provide all the drinks and snacks and have plenty of extra gear for you to use. Click here for a complete list of what you should bring and/or wear for a youth camp.

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How do I get to and from the summer camp? Is transportation provided?
Transportation can be provided at designated pick up spots (usually a school). If you are without or need transportation, please email (moreinfo at coloradoadventuresports.org) us ahead of time to discuss your needs and make arrangements.

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What is the food like?
We have healthy, pre-planned meals for everyone based on the meal and number of participants. On your registration form please write any specific requirements or limitations you may have on your diet or food intake, such as a vegetarian or vegan, or allergies. This will allow us to prepare and plan ahead of time.

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What happens if there is an accident or emergency?
Our counselor(s) will access the situation immediately and contact paramedics if necessary. If an injury is serious or life threatening, the participant will be transported to the local hospital and the parent(s), guardian(s), or emergency contacts will be contacted. If an injury is not life threatening, we will follow any special instructions written on the Medical Release Form and contact the parent(s) or emergency contact(s).

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What will the weather be like?
This is an approximate estimate:
Spring - Highs of 60's lows of 40's
Summer - Highs 90's lows of 60's
Fall - Highs of 70's lows of 50's

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